Maven Infosoft

Customer Ticket Extension

Customer Ticket is useful extension that allows customers to generate new tickets regarding their problems. And admin person can reply the solutions for the tickets generated by the customers.
Buy Now Demo | Guides

CE 1.4.x to 1.9.x

  • Customers can raise tickets for support or queries instantly from their store accounts.
  • Customers get notified by email right away when they get replies to their tickets or the status of their tickets is changed.
  • Customers can add unlimited comments until an issue is resolved.
  • Allow customers to raise tickets for their inconvenience or any issues related to services or products.
  • Tickets can be managed from the Magento admin panel.
  • Tickets’ priorities can be specified and changed according to the status.
  • Admin can add, edit, delete and monitor various statuses for tickets.
  • Easy and speedy installation.
  • Provides a text area for descriptive comments for customers or administrators.
  • Automatic email to customers when an administrator replies to their comments.

How it works?

Why Maven Store

  • 7+ years of extensive experience

  • Actual prices with no hidden costs

  • Adjustable licensing

  • Ongoing post-sale support

  • The value of investment

  • Comprehensive demo

Get in touch

Got any requirements or queries concerning your eCommerce Store!